ordering assistance

ordering assistance
Shopping - fast, convenient and easy

With Luis-24, you can shop around the clock with just a mouse click - simply from home. Browse through our shop and then click on the product you are interested in for more information.
Your shopping cart

On the product detail pages you will find an input field for the quantity and a button "Add to shopping cart". First enter the desired quantity and then click on "Add to cart" to save the product on your virtual shopping list. Afterwards you can continue shopping and add other products to the shopping cart or process your order.

We offer different variants of some products: Here you first have to select the desired variant, for example a certain size, before you can put the product into the shopping cart.
Edit your order

Click on "View shopping cart"if you want to view your current order. You will now receive an overview of the items you have previously placed in your shopping cart. If you want to change the order quantity afterwards, enter the new quantity in the "Order quantity" field and click on the "Update"button. If you want to delete a product completely from your order, click on the delete icon next to the product. To view details of the products in your shopping cart, click on their names in the shopping cart. When your order is complete, click on the "Checkout"button.
Shipping and payment methods

In the next window, enter your personal data and select the desired shipping method. If shipping costs are added, these will be shown here. Select the desired shipping method and click on "Continue"to go to the payment methods. There you choose a payment method. You can also view our general terms and conditions - AGB - from this screen, because you must agree to them before the completion of the order by checking the corresponding check box. Then click on "Next" again.

Are you all right?

Please check again if everything is correct, if all articles and their quantity are correct and if you have chosen the desired shipping method and payment method. Please also check your personal information such as name, address and e-mail address.  Then click on "Submit Order"to complete the order. Of course, you can correct and/or change the information you have entered in your browser at any time during the ordering process by clicking on "BACK" in your browser. Or you can use the change buttons for your corrections (Edit) in the summary before submitting your order.

Your e-mail address

Please be particularly careful when entering your e-mail address, as we use it to contact you.

conclusion of a contract
The language of the contract is German. The presentation of the products in our internet shop is not a legally binding offer, but a non-binding online catalogue.
The subject matter of the contract is the sale of goods via our Internet shop. After entering your personal data, the successful completion of the individual order steps and by clicking the appropriate button, in the final step of the order process, you make a binding purchase offer for the goods contained in the shopping cart. Before submitting the order you have the possibility to recognize possible input errors and to correct and/or change them with the help of the correction function.
The confirmation of receipt of the order follows immediately after sending the order. This automatic acknowledgement of receipt merely documents that the order has been received by us and does not constitute an order acceptance.
We are entitled to accept your order within 3 days after receipt, by sending an order confirmation in writing or in text form (e. g. email) in which you are requested to pay or the delivery of the goods is confirmed.
A binding contract can also be concluded in advance if you choose an online payment method and make the payment immediately after sending the order. In this case, the contract is concluded at the time when the corresponding payment service provider confirms the execution of the payment instruction to you.

Inspection of the text of the contract

The contract text is saved. You can view the general terms and conditions of contract at any time on www.Luis-24.de and save them on your computer. The concrete order data as well as the general terms and conditions of contract will be sent to you by email and can be viewed when registering in the LogIn area.

Translated with www.DeepL.com/Translator